Refund policy

  • Cancellations: You may cancel your order within 2 hours of placement, provided it has not been dispatched.

  • Returns: To maintain the "Purity" of our silver, we only accept returns for items that arrive damaged or defective. You must notify us within 48 hours of delivery with unboxing video proof.

  • Condition: Items must be returned in their original  packaging, unused, and with all tags intact.

  • Refunds: Once the returned item is inspected by us, the refund will be processed to the original payment method within 7-10 business days.